Cookie Policy

    Understanding how we use cookies to enhance your experience.

    Last updated: January 2025

    1. What Are Cookies?

    Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience. Cookies do not typically contain personal information that directly identifies you, but they can store preferences and browsing patterns.

    2. Types of Cookies We Use

    Essential Cookies

    These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure areas access, and form submissions.

    Examples: Session cookies, authentication cookies, security cookies

    These cookies cannot be disabled as they are essential for the website to work.

    Analytics Cookies

    These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

    Examples: Google Analytics, page view tracking, user journey analysis

    Data collected: Pages visited, time on site, referral source, device type

    Functionality Cookies

    These cookies allow the website to remember choices you make and provide enhanced, personalised features.

    Examples: Language preferences, accessibility settings, form auto-fill

    3. Third-Party Cookies

    Some cookies on our website are set by third-party services. These include:

    ProviderPurposeMore Info
    Google AnalyticsWebsite traffic analysisPrivacy Policy
    MapboxInteractive mapsPrivacy Policy

    4. How to Manage Cookies

    You can control and manage cookies in several ways:

    Browser Settings

    Most web browsers allow you to manage cookies through their settings. You can typically find these options in your browser's "Settings," "Preferences," or "Privacy" section.

    Browser-Specific Instructions

    Opt-Out Tools

    You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

    Note: Blocking or deleting cookies may affect the functionality of our website and your user experience.

    5. Cookie Duration

    Cookies can be categorised by their lifespan:

    • Session Cookies: Temporary cookies that are deleted when you close your browser
    • Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted

    Most of our cookies have a duration of up to 2 years, though many are session-only cookies.

    6. Changes to This Policy

    We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

    7. Contact Us

    If you have questions about our use of cookies or this Cookie Policy, please contact us:

    For more information about how we handle your personal information, please see our Privacy Policy.

    Aboriginal and Torres Strait Islander cultural imagery

    Acknowledgment to Country

    Clinicare QLD acknowledges the First Peoples of this Nation and their ongoing cultural and spiritual connections to the lands, waters, seas, skies, and communities.

    We acknowledge First Nations Peoples as the Traditional Custodians and Lore Keepers of the oldest living culture and pay respects to their Elders past and present.

    Unity in Diversity • Respect • Recognition